Meet the Teams Supporting Stockton Town Centre
Behind the scenes, a dedicated network of people are working hard every day to keep Stockton Town Centre safe, welcoming, and thriving. From managing retail spaces to supporting businesses and ensuring the environment is clean and safe, these are the key contacts driving Stockton forward.
Wellington Square:
Wellington Square is managed by an onsite team who look after the shopping centre’s daily operations while also playing an important role in the wider town centre.
Centre Manager, Matt Boxall, oversees lettings, tenant relationships, and strategic development. Under his leadership, Wellington Square has continued to perform strongly despite wider national challenges. Claire Hardy serves as Centre Administration Manager, overseeing invoicing, health and safety, and permits, while also supporting retailer and tenant liaison. Kate McQuade is the Marketing, Communications and Community Coordinator, responsible for delivering events, managing social media, driving community engagement, and coordinating all communications on behalf of the scheme.
New retailers are joining the mall, bringing fresh choice and energy for shoppers. Brands such as Trespass, Fonehouse, Totally Wicked, and Footasylum have all chosen Wellington Square as the location for their latest stores.
Stockton BID:
At the heart of Stockton’s town centre offer is Stockton BID, which works directly with businesses and partners to promote the town and attract more visitors.
The BID’s focus is on:
- Championing independent businesses and showcasing the unique offer Stockton has.
- Boosting footfall with campaigns, events, and projects designed to bring people into the town.
- Supporting the business community with advice, representation, and initiatives that respond to their needs.
The team includes:
- Louise Lowes: BID Coordinator, supporting businesses and delivering projects on the ground.
- Blind Tiger: Community Engineers, leading on creative engagement and community links.
- Lisa Taylor: Marketing & Administration, promoting Stockton through campaigns, social media, and storytelling.
Together, the BID is helping to shift perceptions, highlight local strengths, and ensure Stockton continues to grow as a destination.
Stockton-on-Tees Borough Council - Town Centre Management and Town Centre Development Teams:
Working alongside both the BID and Wellington Square is the Stockton Town Centre Management team, made up of Richard Beddard and Lewis Clark and Stockton Town Centre Development Team represented by Marc Bould and Sara Fellows. Together, they provide business engagement, project updates and co-ordinate the Council’s operational functions across Stockton Town Centre and the Borough’s outdoor markets.
Their role is to ensure Stockton is a place where everyone is proud to live and work, and where our communities flourish and people feel they belong. With responsibilities including:
- Promoting the Town Centre – working with the Council’s Communications team on their promotion of Stockton Town Centre through messaging, campaigns and activity, growing the town’s profile as a place to live, work and invest.
- Town Centre Development – providing business engagement and updates around Town Centre projects
- Retail Grants - for new or expanding eligible businesses in the town centre area
- Frontage Grants - for existing businesses within the designated grant area
- Keeping the Environment Clean & Safe – carrying out inspections and reporting issues to enforcement and environmental services.
- Managing Town Centre Works – overseeing scaffolding, skips, and utility reinstatements to reduce disruption.
- Monitoring the Business Landscape – producing quarterly audits of commercial space to track vacancy rates and building conditions.
- Supporting Safety – reporting crime and anti-social behaviour, working closely with Civic Enforcement and Cleveland Police.
Working Together for Stockton:
Between Wellington Square, Stockton BID, and Stockton Council’s Town Centre Management and Town Centre Development Teams, Stockton benefits from a strong partnership approach. Whether it’s attracting new retailers, supporting local businesses, or ensuring public spaces are safe and welcoming, these teams are working together to keep Stockton moving forward.
For any queries about Wellington Square, wider town centre operations, or business support, the teams are here to help:
Matt Boxall: Wellington Square Centre Manager - Matt.Boxall@Promise-fm.com
Wellington Square Team - Website@WellingtonShops.co.uk
Louise Lowes: Stockton BID Coordinator - Louise@StocktonBID.co.uk
Lisa Taylor: Stockton BID Marketing & Administration - Lisa@StocktonBID.co.uk
Blind Tiger: Stockton BID Community Engineers - BlindTiger@StocktonBID.co.uk
Richard Beddard: Town Centre Manager - Richard.Beddard@Stockton.gov.uk
Lewis Clark: Assistant Town Centre Manager - Lewis.Clark@Stockton.gov.uk
Sara Fellows: Assistant Town Centre Development Manager - Sara.Fellows@Stockton.gov.uk
Marc Bould: Town Centre Improvement Manager - Marc.Bould@Stockton.gov.uk